India Post Mobile Banking App enables Postal Savings Bank customers to operate all types of Savings and Fixed deposit accounts held by them at any Post office in India.  All POSB customers who have activated their Net Banking account can access their accounts through the Mobile App.  Apart from Savings Bank Account, it also provides access to other categories of accounts such as RD, TD,  PPF, SCSS and NSC. Deposit to RD and PPF accounts, opening of RD, TD accounts, PLI/RPLI premia payments, New ATM Card request, ATM PIN change request, fund transfer between POSB accounts and between POSB and Bank accounts.  More features are expected to be included in the APP and the Department of Posts is working on it.

Eligibility Criteria

The customers must meet the following criteria to avail the mobile banking facility::

• The customers must hold PO savings account in CBS post office.
• The customers must have a valid login id and transaction credentials for the Internet banking Process. Net banking can be enabled at the Post office where the a/c stands by submitting an application.
• The customers who hold either single or joint ‘B’ account type are eligible.
• The joint ‘A’ account holders, minor, Illiterate, branch office accounts are not eligible.

• The customer should have a valid email address, Aadhar, PAN card and a registered mobile number.

Features

Following are the features of India Post Mobile Banking App.

• A mini statement of all categories of  accounts can be viewed.
• The users can check for the balance of savings account, Recurring Deposit (RD), Public Provident Fund (PPF) and other accounts with the complete details of transactions.
• The users can transfer funds to other users’ PO savings or bank account using IFSC code. Beneficiaries can be added.
• The users can also transfer fund from savings accounts to own linked PPF accounts.
• The users can repay Loan taken from RD accounts.
• The service request for opening the RD account and stop cheque request can also be raised through this app.

Activation Procedure

 1: After enabling mobile banking facility by submitting an application at the Post office, the user has to install the mobile banking app from the Google Play Store

2: Install the Mobile Banking app and click on the “Activate Mobile Banking” button.

3: The user will have to enter all the security credentials that they have registered with the Department of Post.

4: Now the user will receive an OTP to their registered mobile number.

5: Once OTP is validated, then set a four-digit MPIN for the future logins.

6: Enter the Username and MPIN to login to the App. 

7: Now the user can check their  Savings account, PPF, Recurring Deposit and fixed deposit          accounts including NSC and view  their balances/transaction details.  The transfer of funds to                  other PO savings accounts and bank   accounts can be made through this mobile app

8: The users can access the service request option to open the Post office RD and TD accounts

9:  The Users can make payment of PLI and RPLI Insurance premia through mobile app