OPENING OF ACCOUNTS AT BRANCH OFFICES.
(1). On presentation of the SB-AOF and SB-KYC i.e. KYC Form (if submitted) of account and KYC documents, BPM should see that SB-AOF and KYC Form have been filled correctly and required KYC documents have been given as prescribed.
(i). An additional specimen signature of the depositor should be obtained on a separate specimen signature slip. The amount for deposit should be accepted along with the pay-in- slip.
(ii). A preliminary receipt in form SB-26 for the amount of the first deposit should be prepared in triplicate by carbonic process by the Branch postmaster and signed by him. All three copies should be impressed with the office date stamp. An entry of the deposit will be made in the BOSB Journal and Daily Account.
(iii). The BPM should sign the application form and both parts of the pay-in-slip at the places marked “SB Assistant”. The pay-in-slip should be date-stamped at the marked places on both parts. The pencil copy of the preliminary receipt should be given to the depositor after entering the date on which the Passbook is expected to arrive from the Account Office in the space provided for the purpose on the reverse of the preliminary receipt drawing the depositor’s attention to the ‘notice’ printed thereon.
(iv). The counterfoil of the pay-in-slip will be detached and handed over to the depositor. The foil will serve as voucher for deposit. The duplicate copy of the preliminary receipt (SB-26) should be sent to Account Office with Account Opening Form and third copy should be retained as office copy which should not be detached from the receipt book. The number of
the preliminary receipt should be noted in the BOSB Journal and on the back of the daily account where transactions should be entered.
(v). The specimen signature slip should be countersigned by the Branch Postmaster and pasted at both ends in the specimen signature book at the appropriate place in the order of the serial number of preliminary receipts issued on the day and impressed with date-stamp in such a way that a portion of the impression falls on the slip and the other on the leaf of the specimen signature book. One photo should be pasted in the SS Book.
Account Opening Form, KYC Form, KYC documents and duplicate copy of SB-26 should be sent to Account Office duly entered in the BO Journal and BO Daily Account.
(2). When the Passbook is received from the Account Office duly entered in the SB slip, the BPM should note account number in the BOSB Journal, SS Book and SS Slip. The date of transaction entered in the BOSB Journal will be the actual date of deposit and will be shown as a fraction, i.e. if the entry in the Journal is made on 6th and the actual date of transaction was 4th, the entry should read as 4/6.
(3). When the depositor presents the original copy of the preliminary receipt, the number of the account and the amount of the first deposit should be written on it in the spaces provided above the place for the depositor’s signature. The Passbook shall be delivered on his/her surrendering the receipt, duly signed in the place provided, in acknowledgement of having received the Passbook and the depositor’s signature on the receipt should be compared with the specimen in the specimen signature book before delivering the Passbook. The original copy of the preliminary receipt obtained from the depositor should be pasted on the respective third copy on record in such a manner as to admit of the inspection of the entries on both the original and third copies by the inspection officer.
Account opening process in RICT-CBS Branch Post Offices
Process to be followed in RICT CBS Application
(i) New Account Opening at BOs through RICT device (SB/RD/TD/SSA accounts) BO (SB, RD, TD & SSA) New Account will be opened hence forth through RICT devices in rolled out BOs. Branch Postmaster will follow the following steps:-
(A) Procedural Steps to be followed at BO:-
1. BPM will examine New Account Opening Form (AOF) and ensure that all the mandatory fields are filled by depositor.
2. If depositor is already having an account in BO, BPM will write CIF number on the AOF from the list of migrated accounts provided by Account Office.
3. BPM will ensure that depositor has pasted photo on AOF.
4. BPM will scan signature(s) and photo from AOF with the help of device as mentioned in process of device.
5. On completion of the account opening process in RICT device, BPM will note Transaction ID generated by the device on AOF and SB-103. Transaction ID should also be noted on SB-26 and BOSB/BORD/BOTD/BOSSA Journal.
6. On completion of Account Opening process by device, BPM will generate three (3) copies of acknowledgement slip. One copy will be given to depositor, one copy should be attached with AOF and third copy will be kept for office record.
7. AOF along with acknowledgement slip, PR (SB-26) and Pay-In-Slip (SB-103) will be sent to Account Office by the BPM.
8. Images will be saved by the BPM. On completion of the process a unique ID/Transaction ID will be generated.
Procedure in the Account Office for accounts opened at their Branch Post Offices
Head Office/Sub Office: -
(1). In the case of branch offices in direct account with the Head/Sub Post office, the Counter Assistant should compare the amount of the deposit as entered in the pay-in-slip and preliminary receipt with that in the branch office daily account. The number of preliminary receipts will be entered by him in the Index to the preliminary receipts (MS-15). He/She should see that the preliminary receipts of the branch office in account with the Head/Sub Post office run in a consecutive unbroken series and should initial the relevant entries in the daily account and the index to preliminary receipts in token of having carried out the check. PRs should be placed in guard file to be maintained BO-wise and preserved by Postmaster as per prescribed preservation period.
(2). The Counter Assistant will first create new CIF if not already exists and open the account in the FINACLE CBS Software in the computer by following the same procedure as laid down for the account opening at the counter. He/She will select relevant scheme code and BO Code from the relevant drop down in FINACLE CBS account opening screen and enter the value date as the date of acceptance of deposit at BO.
(3). If the Branch Post Office is a Non-RICT BO, Account will be funded by debiting BO Settlement Office Account (SOLID+0339). If the account is opened in RICT, the unique reference number mentioned on AOF by BPM should be entered in RICT Unique number field in the account opening screen.
(4). The new Account number and CIF number (if new CIF created) should be noted on AOF, SB-103 and SB-26 by the Counter PA.
(5). After verification by the supervisor, passbook will be printed and handed over to Sub Account PA for sending the same to BO duly entered in the BO Slip. For handling SB-AOF, KYC Documents and KYC Form, procedure as laid down in relevant Rule prescribed for opening of account at HO or SO should be followed.
(6). When the Branch office reports loss of the preliminary receipt by the depositor, an application to the effect from the depositor duly verified will be received in the head/sub office. Necessary action will be taken in the head/sub office as laid down in the relevant Rule.
(7). If the account is opened in RICT BOs
(i). Counter PA at Account Office will check on Name utility link with the help of RICT reference no., the picture and signature image taken by the BPM. If the same are clear & matches with the photo & signature on the form, the same will be saved.
(ii). If there is any difference in photo & signature image or if they are not clear, KYC form is to be sent to CPC as it is done in case of account opened in Account Office. The BPM should be warned and directed to avoid such irregularities, if noticed frequently.
(iii). Counter PA at AO will enter the RICT reference no. (Unique No.) on Name change utility portal and link these images by entering the Account ID and the CIF ID and images should be saved.
Account Opening Process in CBS at Account Office for the accounts opened at RICT-CBS BOs
SB/RD/TD/SSA account opened through RICT device to be opened in Account Office, the process will be same as prescribed in the relevant procedural rules except providing details of “Branch Office ID” and “RICT Unique ID”.
AMENDMENT:
As per SB Order No.22/2020 and 27/2020, GDS Branch Offices are authorised to open MIS/SCSS/KVP/NSC/PPF accounts through cheques as ordered below:
i) Opening of MIS/SCSS,/NSC/KVP/PPF account of any amount subject to minimum/ maximum limit, if any under each scheme and subsequent deposit in PPF account can be done at GDS Branch Post Offices through Cheque only (POSB Cheque/Bank Cheque).
ii) The process defined for acceptance of cheque and account opening through cheque in GDS Branch Post Offices vide SB Order 22/2020 dated 18.06.2020 should be followed.
iii) For opening of MIS/SCSS account in CDS Branch Post Office, the monthly/quarterly interest will be paid through respective customer's Po Savings Account only. Likewise, in case of loan/withdrawal in PPF account, the same will be paid through respective customer's POSB Savings Account only.
iv) Respective account office will ensure the eligibility conditions/applicable limit of the schemes.
v) In case, form l5G/15H is submitted by SCSS depositor at GDS Branch post Office, the GDS Branch Post Office will send the same to respective account office duly entered in BO Journal and BO Daily account on the same day.
vi) Account Office will ensure updation of Form 15G/15H on the day of receipt in Finacle
As per SB Order No. 32/2020, GDS BOs are authorised to accept SB withdrawal application along with SB Passbook for opening of new account or for acceptance of subsequent deposits.
